| 000 | 00898cam a2200277Ia 4500 | ||
|---|---|---|---|
| 001 | 38661 | ||
| 003 | URCABC | ||
| 005 | 20220427195142.0 | ||
| 008 | 040701s2006 maua 001 0 eng d | ||
| 020 | _a0071244409 | ||
| 020 | _a0072982330 (CD-ROM) | ||
| 035 | _a(janium) 38611 | ||
| 035 | _a(janium)38607 | ||
| 040 |
_aURCABC _bspa |
||
| 050 | 4 |
_aHD9980.5 _b.F549 2006 |
|
| 100 | 1 | _aFitzsimmons, James A. | |
| 245 | 1 | 0 |
_aService management _b operations, strategy, and information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _a5a ed. | ||
| 260 |
_aBoston _bMcGraw-Hill/Irwin _c2006. |
||
| 300 |
_axiv, 605 p. _bil. _e1 CD-ROM (4 3/4 plg.) |
||
| 500 | _aFolio de CD ROM 1465 | ||
| 504 | _aIncluye referencias bibliográficas e índice. | ||
| 650 | 1 | 4 |
_aIndustrias de servicio _xAdministración. |
| 700 | 1 |
_aFitzsimmons, Mona J. _eCoautor |
|
| 999 |
_c24094 _d24094 |
||