| 000 | 00850nam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 38538 | ||
| 003 | UR | ||
| 005 | 20220427195114.0 | ||
| 008 | 990928s2000 nyua b 001 0 eng | ||
| 020 | _a0766814157 | ||
| 035 | _a(janium) 38488 | ||
| 035 | _a(janium)38484 | ||
| 040 |
_aURCABC _bspa |
||
| 041 | 0 |
_aspa _heng |
|
| 050 | 4 |
_aTX911.3 _b.C8 F6718 2001 |
|
| 100 | 1 |
_aFord, Robert C. _d1945- |
|
| 240 | 1 | 0 |
_aManaging the guest experience in hospitality _lEspañol |
| 245 | 1 | 0 |
_aAtención al cliente en los servicios de ocio / _cRobert C. Ford, Cherrill P. Heaton. |
| 260 |
_aMadrid _bParaninfo _cc2001. |
||
| 300 |
_axxx; 537p. _bill. |
||
| 500 | _aIncluye índice | ||
| 504 | _aIncluye referencia bibliográfica | ||
| 650 | 1 | 4 |
_aHostelería _xRelacion con el cliente |
| 700 | 1 |
_aHeaton, Cherrill P. _eCoautor |
|
| 999 |
_c23942 _d23942 |
||