| 000 | 00829nam a2200289 4500 | ||
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| 003 | UR | ||
| 005 | 20230525113553.0 | ||
| 008 | 061105|||||||||||||||||||||||||||||||| d | ||
| 020 | _a007231221 | ||
| 035 | _a(janium) 35954 | ||
| 035 | _a(janium)35952 | ||
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_aURCABC _bspa |
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| 041 | 0 | _aspa | |
| 050 | 4 |
_aHD9980.5 _b.Z45 2000 |
|
| 100 | 1 | _aZeithaml, Valarie A. | |
| 245 | 1 | 0 |
_aServices marketing _b integrating customer focus across the firm/ _cValarie A. Zeithaml |
| 250 | _a2a ed. | ||
| 260 |
_aBoston _bMcGraw Hill _c2000. |
||
| 300 | _axxviii, 620p | ||
| 490 | 1 | _aMcGraw Hill Series in marketing | |
| 504 | _areferencias bibliograficas | ||
| 650 | 1 | 4 |
_aServicios indudtriales _xMarketing |
| 999 |
_c20843 _d20843 |
||
| 690 |
_aLMKT3217 _bMERCADOTECNIA DE SERVICIOS |
||
| 942 | _b1 | ||