| 000 | 00449nam a2200157 4500 | ||
|---|---|---|---|
| 001 | 35962 | ||
| 003 | UR | ||
| 005 | 20220427193729.0 | ||
| 008 | 061105|||||||||||||||||||||||||||||||| d | ||
| 035 | _a(janium) 35951 | ||
| 035 | _a(janium)35949 | ||
| 050 | 4 |
_aHD9980.5 _b.L67 1993 |
|
| 100 | 1 | _aLoSardo, Mary M. | |
| 245 | 1 | 0 |
_aService quality frontier, at the _b : a handbook for managers consultants and other pioneers |
| 260 |
_bASQC Quality Press _c1993 |
||
| 999 |
_c20840 _d20840 |
||