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Managing the total quality transformation / Thomas H. Berry.
Tipo de material:
TextoDetalles de publicación: New York McGraw-Hill c1991.Descripción: xxi, 223 p. ill. 23 cmISBN: - 0070050716
- HF5415.157 .B47 1991
Contenidos:
TQM : what''s it really all about? -- Setting the stage for quality -- A total quality management implementation strategy -- A total quality model -- Team-tackling quality problems -- QI teams : the 400 percent return on investment -- Quality planning -- Unit-level quality -- A transformation to TQM and the critical success factors -- The quality kickoff : turning on the burners -- Beyond the test site : going for companywide TQM -- For top management only -- Celebrating quality -- Hitting high gear -- A thousand points of contact -- Avoiding the traps -- A quality conclusion.
| Tipo de ítem | Biblioteca actual | Colección | Signatura topográfica | Materiales especificados | Estado | Fecha de vencimiento | Código de barras | |
|---|---|---|---|---|---|---|---|---|
Libro
|
Biblioteca Central Estantería RETRO Sección 2 | Retrospectiva | HF5415.157 B47 1991 (Navegar estantería(Abre debajo)) | Disponible | 0037110 |
Includes bibliographical references and index.
TQM : what''s it really all about? -- Setting the stage for quality -- A total quality management implementation strategy -- A total quality model -- Team-tackling quality problems -- QI teams : the 400 percent return on investment -- Quality planning -- Unit-level quality -- A transformation to TQM and the critical success factors -- The quality kickoff : turning on the burners -- Beyond the test site : going for companywide TQM -- For top management only -- Celebrating quality -- Hitting high gear -- A thousand points of contact -- Avoiding the traps -- A quality conclusion.
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