TY - BOOK AU - LeBoeuf,Michael TI - How to win customers and keep them for life SN - 0425114686 (pbk.) AV - HF5415 .L42 1989 PY - 1989///, c1987 CY - New York PB - Berkley Books KW - Customer relations KW - Customer service KW - Clientes, Servicio a KW - Ventas KW - Dirección y Administración N1 - "A Berkley Book"--T.p. verso; Includes index ER -