@book{43253,
	author = {Besterfield, Dale H. and Raúl Bautista Gutierrez},
	title = {Control de calidad / },
	publisher = {Prentice Hall },
	year = {1995},
	address = {México  },
	edition = {4a ed.},
	note = {Incluye glosario, apendice y 1 Disquete}
}