00390nam a2200145   45000010005000000030003000050050017000080080041000250350018000660350017000840500020001011000022001212450066001432600035002097818UR20220428113110.0061102|||||||||||||||||||||||||||||||| d  a(janium) 7807  a(janium)7807 4aHD49b.M48 19861 aMeyers, Gerald C.10aWhen it hits the fanb : managing the nine crises of business  bHoughton Mifflin Companyc1986