Berry, Thomas H. <br/><br/>
Managing the total quality transformation / 
Thomas H. Berry. 
 - New York   McGraw-Hill   c1991. 
 - xxi, 223 p.   ill.   23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>TQM : what''s it really all about? -- Setting the stage for quality -- A total quality management implementation strategy -- A total quality model -- Team-tackling quality problems -- QI teams : the 400 percent return on investment -- Quality planning -- Unit-level quality -- A transformation to TQM and the critical success factors -- The quality kickoff : turning on the burners -- Beyond the test site : going for companywide TQM -- For top management only -- Celebrating quality -- Hitting high gear -- A thousand points of contact -- Avoiding the traps -- A quality conclusion. 
<br/><br/><label>ISBN: </label>0070050716   $24.95 
<br/><br/><label>LCCN: </label>90039437 //r91 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality circles.<br/>Quality of products.<br/>Total quality management.<br/>Círculos de calidad.<br/>Calidad de los productos.
<br/><br/><label>Subjects--Index Terms: </label>Quality control. 
<br/><br/><label>LC Class. No.: </label>HF5415.157  / .B47 1991 
<br/><br/><label>National Agricultural Library Call No.: </label>HF5415.157.B47  / 1990