00471    a2200133   450000500170000000800410001702000150005803500180007305000240009110000250011524500980014026000880023830000110032620220428081637.0150611s        mx      r     000   spa d  a0875843662  a(janium)46733 4aHC79b.I55 D37 19931 aDavenport, Thomas H.10aProcess Innovationb Reengineering work through information technology/cThomas H., Davenport  aUnited States of AmericabHarvard Business School Press Boston, Massachusettsc1993  a337 p.