Davenport, Thomas H. <br/><br/>
Process Innovation   Reengineering work through information technology/ 
Thomas H., Davenport 
 - United States of America  Harvard Business School Press Boston, Massachusetts  1993 
 - 337 p. 
<br/><br/><label>ISBN: </label>0875843662 
<br/><br/><label>LC Class. No.: </label>HC79  / .I55 D37 1993