00848nam a2200253Ia 450000100060000000300070000600500170001300800410003002000150007103500190008603500180010504000160012304100080013905000260014710000190017324501140019226000460030630000110035250000190036365000240038265000320040695201390043899900170057745501URCABC20220428081232.0130724||||||||||||||||gr ||| ||||||||| d a0131453564 a(janium) 45408 a(janium)45402 aURCABCbspa0 aeng 4aHF5415.525b.T49 20041 aThomas, Harvey10aWho stole my customer? b Winning strategies for creating and sustanting customer loyalty ./cHarvey Thomas. aNew Jersey bPearson Educacion, c2004. a209p.  aIncluye indice14aLealtad del cliente14aRelaciones con los clientes 001040708AGaURBCbURBCd2022-04-28eDonaciónl0oHF 5415.525 .T49 2004 p0090417r2022-04-28 00:00:00w2022-04-28yLIBRO zURBC  c32465d32465