@book{32316,
	author = {McShane, Steven Lattimore. and Von Glinow, Mary Ann Young,},
	title = {Organizational behavior  },
	publisher = {McGraw-Hill/Irwin },
	year = {2003.},
	address = {Boston },
	edition = {2a ed.},
	note = {Folio de Cd ROm : 1861}
}