TY  - BOOK
AU  - Niven,Paul R.
TI  - Balanced scorecard step-by-step : maximizing performance and maintaining results 
SN  - 0471780499 (cloth)
AV  - HD58.9 .N58 2006
PY  - 2006///
CY  - Hoboken, N.J. 
PB  - Wiley 
KW  - Cuadro de mando integral
KW  - Efectividad organizacional
KW  - Mediciones
KW  - Rendimiento
N1  - Incluye índice; Incluye referencia bibliográfica; Performance measurement and the need for a balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Strategy maps -- Creating performance measures -- Setting targets and prioritizing initiatives -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Additional balanced scorecard linkages: compensation and corporate governance -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Concluding thoughts on balanced scorecard success
ER  -