Niven, Paul R. <br/><br/>
Balanced scorecard step-by-step    maximizing performance and maintaining results / 
Paul R. Niven. 
 - 2a ed. 
 - Hoboken, N.J.   Wiley   c2006. 
 - xvii, 318 p.   ill. 
<br/><br/> Incluye índice 
<br/><br/>Incluye referencia bibliográfica 
<br/><br/>Performance measurement and the need for a balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Strategy maps -- Creating performance measures -- Setting targets and prioritizing initiatives -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Additional balanced scorecard linkages: compensation and corporate governance -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Concluding thoughts on balanced scorecard success. 
<br/><br/><label>ISBN: </label>0471780499 (cloth) 9780471780496 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Cuadro de mando integral<br/>Efectividad organizacional--Mediciones<br/>Rendimiento--Mediciones
<br/><br/><label>LC Class. No.: </label>HD58.9  / .N58 2006