TY  - BOOK
AU  - Wellins,Richard S.
AU  - Byham,William C.
AU  - Wilson,Jeanne M.
TI  - Empowered teams : creating self-directed work groups that improve quality, productivity, and participation 
T2  - The Jossey-Bass management series
SN  - 1555425542
AV  - HD66 .W45 1991
PY  - 1991///
CY  - San Francisco 
PB  - Jossey-Bass 
KW  - Círculos de calidad
N1  - Bibliografía: p. 247-250
ER  -