@book{24174,
	author = {Heizer, Jay H. and Render, Barry.},
	title = {Principles of operations management /},
	publisher = {Pearson/Prentice Hall },
	year = {c2004.},
	address = {Upper Saddle River, N.J. },
	edition = {5a ed.},
	note = {Incluye índice}
}