@book{22759,
	author = {Cavanagh, Roland R. and Peter S. Pande},
	title = {What is desing for six sigma ?  /},
	publisher = {McGraw Hill, },
	year = {2005},
	series = {Other books in McGra Hills̀ " Waht is ?},
	address = {New York  },
	note = {Incluye glosario}
}