TY - BOOK AU - Bouncken,Ricarda B. AU - Pyo,Sungsoo TI - Knowledge management in hospitality and tourism SN - 0789021463 AV - TX911.3 .M27 K62 2002 PY - 2002/// CY - New York PB - Haworth Hospitality Press KW - Administración del conocimiento KW - Industria hospitalaria KW - Negocios KW - Turismo N1 - Incluye índice; Incluye referencias bibliográficas; "Knowledge management in hospitality and tourism has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 3, numbers 3/4 2002." ER -