Knowledge management in hospitality and tourism /
Ricarda B. Bouncken, Sungsoo Pyo, editores.
- New York Haworth Hospitality Press 2002.
- 137p. ill. ;
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"Knowledge management in hospitality and tourism has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 3, numbers 3/4 2002."
0789021463 0789021471
Administración del conocimiento Industria hospitalaria--Negocios. Turismo--Negocios