Knowledge management in hospitality and tourism / Ricarda B. Bouncken, Sungsoo Pyo, editores. - New York Haworth Hospitality Press 2002. - 137p. ill. ;

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"Knowledge management in hospitality and tourism has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 3, numbers 3/4 2002."

0789021463 0789021471


Administración del conocimiento
Industria hospitalaria--Negocios.
Turismo--Negocios

TX911.3 / .M27 K62 2002