@book{17010,
	author = {Bartlett, Alton C., and Kayser, Thomas A.,},
	title = {Cambio de la conducta organizacional/},
	publisher = {Editoria Trillas },
	year = {1980.},
	series = {Biblioteca de ciencias de la administración.},
	address = {Mexico },
	note = {Traducción de: Changing organizational behavior.}
}