Calidad en el servicio al cliente en internet (Registro nro. 26816)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00796cam a2200277Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 40893 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | URCABC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220427201540.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090225||||||||||||||||gr ||| ||||||||| d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9688605769 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (janium) 40819 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (janium)40815 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | URCABC |
| Language of cataloging | spa |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| Language code of original | eng |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5548.32 |
| Item number | .T7718 2001 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tschohl, John |
| 240 10 - UNIFORM TITLE | |
| Uniform title | E-service |
| Form subheading | speed, technology, and prince built around service |
| Language of a work | Español |
| 245 10 - TITLE STATEMENT | |
| Title | Calidad en el servicio al cliente en internet |
| Remainder of title | la clave / |
| Statement of responsibility, etc. | John Tschohl |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | México |
| Name of publisher, distributor, etc. | Pax México, |
| Date of publication, distribution, etc. | c2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii; 183p. |
| 500 ## - GENERAL NOTE | |
| General note | Incluye índice |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Comercio electronico |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Servicios al cliente |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| General | Biblioteca Central | Biblioteca Central | 27/04/2022 | Compra | 1 | 2 | HF5548.32 T7718 2001 | 0079630 | 10/04/2023 | 15/03/2023 | 27/04/2022 | URBC |
