Gestión de la clientela (Registro nro. 24778)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00845cam a2200277 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 39224 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MX-MoT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220427195431.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 041117s2004 mx 000 0 spa d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8473563689 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (janium) 39165 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (janium)39161 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | URCABC |
| Language of cataloging | spa |
| 041 0# - LANGUAGE CODE | |
| Language code of text/sound track or separate title | spa |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.3 |
| Item number | .M37 2004 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Martinez-Vilanova Martínez, Rafael. |
| 245 10 - TITLE STATEMENT | |
| Title | Gestión de la clientela |
| Remainder of title | la manera de conseguir y retener clientes rentables / |
| Statement of responsibility, etc. | Rafael Martínez-Vilanova Martínez. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Madrid |
| Name of publisher, distributor, etc. | ESIC |
| Date of publication, distribution, etc. | 2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 196p. |
| Other physical details | il. |
| 490 #0 - SERIES STATEMENT | |
| Series statement | Libros profesionales de empresa. |
| 500 ## - GENERAL NOTE | |
| General note | Incluye índice |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Incluye bibliografía: [p.197]. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Satisfacción del consumidor. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Servicio al cliente. |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| General | Biblioteca Central | Biblioteca Central | 14/10/2019 | 20191014 | Donación | HF5415.3 M37 2004 | 0083481 | 27/04/2022 | 27/04/2022 | Faccea |
